Privacy & Data Protection
This Privacy Policy explains how we at SlotsWise collect, use and protect the personal information you provide when you visit our site. We take your privacy seriously and set out here the types of information we gather, how it is used, who it may be shared with, and the choices you have about your data.
Types of data we collect
Personal data
We may collect personal information you provide directly, such as name, email address, telephone number and date of birth when you contact us or sign up to alerts. Account-related details and contact preferences are treated as personal data.
Technical data
Technical data includes IP address, browser type, device identifiers, operating system and basic location data. We use this information to maintain and improve site performance and security.
Transactional and activity data
We record interactions with our pages, links clicked, time spent and referral information. If you follow offers to third-party operators, those transactional details are handled by the destination operator and not stored as transactional account data by us.
Use of information
We use information to respond to enquiries, provide customer support, improve our site and personalise content. Data may be used for fraud prevention, security monitoring and to comply with legal obligations. We do not use personal data for automated decision-making that has legal or similarly significant effects.
Data protection practices
We maintain administrative and technical safeguards to protect personal information from unauthorised access, disclosure or alteration. Access to personal data is limited to staff and service providers who need it to perform their role. Where third parties process data on our behalf, we require appropriate security measures.
When using Slots Wise services that link to third-party sites, please review the destination site’s privacy policy before providing personal details.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, analyse site usage and deliver basic personalised content. You can manage cookie preferences through your browser settings. Third-party services may set their own cookies when you interact with embedded content or links.
User rights
You have the right to access the personal information we hold about you, request correction of inaccuracies, object to processing in certain circumstances and request restriction of processing. Where applicable, you may also request data portability.
Access, correction and deletion
To access, correct or request deletion of your personal data, contact us at [email protected]. We will respond to verifiable requests and advise if any legal or operational reasons prevent immediate deletion.
Information sharing and third parties
We may share data with service providers who support our operations, such as analytics, hosting and security vendors. We do not sell your personal information. Where required, we will disclose information to comply with legal obligations or protect the rights, safety and property of users and our service.
Privacy policy updates
We may update this policy to reflect changes in our practices. We will post the revised policy on the site with the date of last update. Continued use of the site after changes indicates acceptance of the revised terms.